Live call intelligence

Build relationships, not todo lists.

IntakeCoach turns every call into clear, actionable signal — with a real-time dashboard, AI-driven analysis, and a follow-up engine that actually moves revenue.

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app.intakecoach.com/dashboard

Today

Call performance

Live
+12%

64

Calls

+8%

23

Booked

+4pts

36%

Conversion

Calls per hour

Last 12h

Sarah's close rate jumped 18% this week.

AI suggests scaling her discovery script across the team.

Trusted by teams across legal, healthcare, and home services

NORTHWINDBRIGHTPATHHELIOSTRUEFORMAXIS LEGALELEVATE
Snapshot

Every call at a single glance.

A real-time dashboard that turns raw call data into clear, actionable signal — so you always know how the day is going.

Performance overview

Last 30 days

Live data
+12%

250

Total Calls

This month

+4

64

Daily Calls

Today

+8%

420

Weekly Volume

Last 7 days

-12s

5:32

Avg. Duration

Per call

-9%

93

Hold Times

Avg. seconds

+3pts

78%

Pickup Rate

Live answered

+18% conversion uplift compared to last month.

See how it works →
Real-time

Every call categorized. Every opportunity surfaced.

Calls auto-classify by intent the moment they come in — so your team focuses on the ones that move the needle.

Call breakdown

Categorized by AI

Today
  • Potential Leads

    87

    High conversion potential

  • Spam

    32

    Filtered automatically

  • Vendors

    46

    Suppliers & partners

  • Missed Calls

    34

    Need follow-up

  • Voicemail

    19

    Callback queue

  • Existing Clients

    41

    Ongoing relationships

AI suggestions

Top actions for today

  • Follow up with Sarah Johnson

    Potential client interested in home renovation services.

    High priority
  • Return call to Michael Brown

    Existing client with questions about project timeline.

    Medium priority
  • Review transcripts from top calls

    Spot patterns to share with the rest of the team.

    High priority
  • Schedule training for new rep

    Based on call performance metrics this week.

    Medium priority
Updated continuously as new calls come in.
The reality

Don't be fooled by inflated call numbers.

Most reports brag about call volume — but volume without quality is just noise. IntakeCoach separates real opportunity from marketing fluff.

  • Filter out spam and unqualified contacts automatically
  • Quality-score every conversation in real time
  • Tie marketing spend to actual booked revenue
  • Surface coaching opportunities from real calls
“Our marketing company said Google generated 115 phone calls. After IntakeCoach, we saw 89 were spam or looking for work. It paid for itself in week one.”
JSJohn SmithOwner, Home Renovation Services

Average customer flags 42% of inbound calls as non-revenue.

Manual vs IntakeCoach

Stop reviewing calls one at a time.

A side-by-side look at the difference automated call intelligence makes — from hours of manual work to insight in minutes.

The old way

Manual monitoring

Hours of audio. Spreadsheets. Guesswork. By the time you spot the pattern, the moment is gone.

  • Hours spent listening to recordings
  • Delayed insights and slow response
  • Inconsistent tracking and reporting
  • Critical patterns missed entirely
  • Inflated metrics that hide real issues
With IntakeCoach

Automated intelligence

AI handles the listening, categorizing, and analyzing — so your team can focus on what actually grows revenue.

  • AI listens to every call in real time
  • Patterns surfaced within minutes
  • Centralized reporting across teams
  • Coaching suggestions sent automatically
  • Clean numbers your team can actually trust

Teams that switch typically save 14+ hours per manager, per week.

Based on customer reported time savings.

Capabilities

Everything you need to coach calls — and close more.

A complete platform for capturing, analyzing, and acting on every conversation that matters.

Automated call categorization

Organizes incoming and outgoing calls so you can spot trends without lifting a finger.

AI call transcription

Real-time, accurate transcription powered by advanced AI — every detail captured.

Actionable analytics

Insights that drive smarter decisions and continuous improvement across the team.

Higher close rates

Data-driven insights that boost closing rates and turn more prospects into customers.

Built-in rep training

Coaching modules and insights derived directly from your own call data.

Instant feedback

Immediate, actionable notes after every call to sharpen future conversations.

Smart alerts

Get notified the moment a high-value lead drops a buying signal.

Team-wide visibility

See how every rep performs at a glance and benchmark across the team.

Closed-loop follow-up

Auto-create tasks and reminders so nothing slips between calls.

How it works

From call to insight in minutes.

Four lightweight steps. No new hardware. No complex setup. Just better calls, faster.

  1. 01

    Capture

    IntakeCoach securely records every call from your existing phone system or VoIP — no new hardware needed.

  2. 02

    Analyze

    Our AI transcribes, categorizes, and scores every call: intent, sentiment, missed cues, lead value.

  3. 03

    Surface

    Insights, suggestions, and action items appear in your dashboard within minutes — not days.

  4. 04

    Improve

    Track performance over time and watch your conversion rate climb month over month.

Industry solutions

Built for teams where every call matters.

Tune IntakeCoach to the vocabulary, signals, and outcomes that matter in your industry.

Legal

Transform legal client intake.

IntakeCoach helps law firms convert more potential clients into retained cases by improving every initial consultation.

  • Identify case value and urgency automatically
  • Track case-type conversion rates by attorney
  • Coach intake staff with real call examples
  • Improve client experience from first contact

32%

higher case retention

2.1×

lead-to-client lift

Industry insight

Teams in legal who use IntakeCoach see measurable lift in their core KPI within the first 30 days.

Integrations

Plays well with everything you already use.

Connect IntakeCoach to your CRM, phone system, analytics, and ops stack in minutes — not weeks.

Salesforce
HubSpot
Twilio
RingCentral
Zapier
Slack
Pipedrive
Microsoft 365

CRM platforms

Sync calls and outcomes with Salesforce, HubSpot, Pipedrive, and more for unified pipeline visibility.

Phone systems

Works with VoIP providers, call centers, and traditional phone systems — no hardware swap required.

Data analytics

Pipe analyzed call data into BI tools so leadership sees the full revenue picture.

Email & calendar

Auto-create follow-up emails and bookings from inside the workflow your team already uses.

Data warehouses

Stream structured call insights into Snowflake, BigQuery, or your own warehouse for deeper analysis.

Custom APIs

Wire IntakeCoach into anything else with clean, well-documented webhooks and REST endpoints.

One source of truth

Eliminate manual data entry. Centralize every signal.

Workflow automation, centralized reporting, and clean data sync — so every team is working from the same numbers.

Workflow automationUnified reportingClean data sync
Talk integrations
Done for you

Effortless integration. We handle the lift.

Zero technical effort on your side. Our team customizes IntakeCoach to your workflow, trains your team, and stays on as ongoing support.

Avg. setup
< 10 days
Tech effort
None
Support
Ongoing
  1. 1

    Discovery call

    We learn how your team handles calls today and map IntakeCoach to your workflow.

  2. 2

    White-glove setup

    Our team handles all the technical configuration and connects your phone system and CRM.

  3. 3

    Team training

    A short, focused training so every rep and manager gets value from day one.

  4. 4

    Go live & optimize

    We monitor the rollout and continuously tune the platform around your goals.

Pricing

Simple, transparent pricing.

One platform. Three tiers. Cancel anytime. Choose the plan that fits how your team handles calls today — and scale up as you grow.

Basic

Perfect for individuals and small practices

$99/month

Features included

  • Single user license
  • Basic intake forms
  • Email support
  • PDF exports
  • Client portal

Professional

Most popular

Designed for growing practices

$289/month

Features included

  • Up to 5 users
  • Advanced intake forms
  • Priority support
  • Custom branding
  • Client portal

Enterprise

For large practices and clinics

$449/month

Features included

  • Unlimited users
  • All Professional features
  • Dedicated account manager
  • API access
  • HIPAA compliance
  • No credit card to start
  • Cancel anytime
  • White-glove setup
Compare all features
Get in touch

Talk to an IntakeCoach specialist.

Tell us a little about how your team handles calls today. We'll show you what's possible — usually inside a 20-minute call.

Phone
+1 (800) 555-COACH

Offices

  • San Francisco

    525 Market St, Suite 1000

    San Francisco, CA 94105

  • New York

    Empire State Building

    350 5th Ave, New York, NY 10118

  • Chicago

    233 S Wacker Dr

    Chicago, IL 60606

Send us a message

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